Customer Reviews."A huge thank you to all our customers who have given us a chance in beautifying your outdoor living spaces. We are more than grateful to be part of your story." - Matt, Grace, Jack and Alice
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We contacted Ontario Deck Railing to inquire about installation of a glass panel railing on our new deck. From the first contact with them, Matt and Grace were very helpful. We had a lot of questions and Matt replied promptly and courteously every time. The railing install was quick and he was very respectful of our property. Matt did an amazing job.
We love our new glass railing! We spend much more time outside on the deck as it's nice to be able to see our yard through the glass railing!
We would highly recommend Ontario Deck Railing and Matt and Grace!
We love our new glass railing! We spend much more time outside on the deck as it's nice to be able to see our yard through the glass railing!
We would highly recommend Ontario Deck Railing and Matt and Grace!
- Barry & Cathy
"Love this company! Regardless of the size of the project, the customer service is just the same. Ontario Deck Railing even came at a lower price point than the big box stores! Thank you Matt and Grace for helping us to put the finishing touches on our deck. Ontario Deck Railing Ltd knows how it is done."
- Maggie Logan
"Can't say enough about this company - they are my "go-to" for exterior railings. Friendly and knowledgeable. Excellent timelines from date of contact to reply/estimate/install; reasonable pricing; cosmetically pleasing and truly functional railing installation."
- Cathy Sydor (DMA Rehability)
"Best customer service I have received! Excellent communication and Matt and Grace are wonderful to deal with. Our railing system looks fantastic and we couldn't be happier. You can tell this is a family run business as they take care of their clients and make sure they are happy. Would highly recommend Ontario Deck Railing Ltd to anyone looking for a railing system!"
- Satish Mistry
"These guys are great. From the first meeting at their showroom to discuss the product and get options, to answering my questions during the install (I was installing myself) to the very end. They went above and beyond when my wife passed and I was trying to finish up projects for her. I had ordered the glass and when it came in they finished my railing and installed all the glass for the deck for me. You don't see that kind of customer service much anymore. I found pricing and product to be great. Would highly recommend. Thanks a lot guys."
- Merv Hopper
"Matt and his team are great to deal with. From the first contact, to their interest in making sure you are happy at the end...this company was amazing. Pricing was good and scheduling was easy and the quality exceeded our expectations. Way above average experience and we are very happy."
- Paul Royka
"I just finished my railing, Matt was great from the start to finish. I went to the big box stores and other railing companies in town but no one was able to help and they didn't carry what I was looking for.
Matt had a lot of product in stock and was very helpful. I was able to start the project right away. I installed the railings myself and if I had any questions or problems they would reply back right away. Great family owned company and highly recommended."
"I just finished my railing, Matt was great from the start to finish. I went to the big box stores and other railing companies in town but no one was able to help and they didn't carry what I was looking for.
Matt had a lot of product in stock and was very helpful. I was able to start the project right away. I installed the railings myself and if I had any questions or problems they would reply back right away. Great family owned company and highly recommended."
- Shaun Beirnes
"Jack just finished installing a wonderful railing system for us on our deck on Belwood Lake. Jack was very patient with my onslaught of questions and emails I had. He showed me so many different options and my wife and I are so excited with the result.
A family run business like Jack's cares and goes above and beyond to make sure it's exactly the way you want it. I will definitely be using Ontario Deck Railing in the future!"
A family run business like Jack's cares and goes above and beyond to make sure it's exactly the way you want it. I will definitely be using Ontario Deck Railing in the future!"
- Dave Giles
"This is a truly honest and hard working family business with outstanding quality and customer service. We recently had a black aluminum railing with glass installed around our deck and we couldn't be happier with the results. Thank you, Jack, Alice and Team for a job well done!"
- Tim Rice
" This is a great family run business. We decided to add a railing system to our patio and expanded our outdoor living space. We had ideas of what we wanted, and with the help of Jack and Alice we were able to come up with a great design plan.
We decided to only source the materials and do the project on our own. Jack was very open to sharing his knowledge and skills before starting the project and offered to give advice if we came across problems. The project turned out exactly as planned with the help from Ontario Deck Railing. It was a great experience dealing with Jack and Alice. I strongly recommend this company if you're planning an outdoor renovation."
We decided to only source the materials and do the project on our own. Jack was very open to sharing his knowledge and skills before starting the project and offered to give advice if we came across problems. The project turned out exactly as planned with the help from Ontario Deck Railing. It was a great experience dealing with Jack and Alice. I strongly recommend this company if you're planning an outdoor renovation."
- Mark Jahn
